Terms of Service

Last updated: July 9, 2026

Please read this document carefully. By creating an account, using FanLine, booking a call, sending a paid direct message, receiving a paid direct message, or receiving creator payouts, you agree to the terms that apply to your use of the service.

Welcome to FanLine. These Terms of Service govern your access to and use of the FanLine mobile application, websites, creator profile pages, payment features, calling features, messaging features, booking features, and related services. In these Terms, "FanLine," "we," "us," and "our" refer to the operator of FanLine, and "you" refers to any person who accesses or uses FanLine as a fan, creator, visitor, or account holder.

These Terms include and incorporate our Privacy Policy and Acceptable Use Policy. If you do not agree to these Terms, do not create an account or use FanLine.

1. Eligibility

You must be at least 18 years old, or the age of legal majority where you live if that age is higher than 18, to use FanLine. By using FanLine, you represent that you have the legal capacity to enter into these Terms and that you are not barred from using the service under applicable law.

2. Accounts and account security

You are responsible for the accuracy of the information you provide, the security of your login credentials, and all activity that occurs through your account. You may not create an account using false information, impersonate another person, sell or transfer your account, or use another user's account without permission.

You agree to notify us promptly if you believe your account has been accessed without authorization. We may require identity, ownership, or payment verification before granting account access, restoring account access, enabling creator features, or making certain account changes.

3. FanLine as a 1:1 creator service

FanLine helps fans request and receive direct, person-to-person access to creators through features such as creator profiles, booking flows, live 1:1 calls, paid direct messages, reviews, links, and related communication tools. FanLine is designed for personalized 1:1 interactions between individual fans and individual creators.

Creators decide what direct access they offer, including availability, pricing, profile information, response preferences, and whether certain features are enabled. Creators are independent users of FanLine. FanLine does not employ, represent, endorse, supervise, or control creators.

FanLine does not guarantee that a creator will respond to a message, accept a booking, join a call, provide any particular result, maintain any particular availability, or continue offering any particular service.

4. Creator verification and profiles

We may offer or require creator verification, identity review, introductory videos, profile review, payout onboarding, or other trust and safety steps. Verification does not mean that FanLine endorses a creator, guarantees the creator's identity in every circumstance, or guarantees the quality, accuracy, legality, safety, or usefulness of a creator's statements, services, or communications.

Creators are responsible for keeping their profiles accurate, complying with applicable law, honoring confirmed availability when reasonably possible, and making sure their profile information, pricing, links, claims, credentials, and communications are truthful and not misleading.

5. Payments, wallet activity, calls, and paid direct messages

Some FanLine features may involve paid 1:1 calls, paid direct messages, wallet balances, reserved funds, creator payouts, referral earnings, platform fees, processing fees, taxes, refunds, chargebacks, or other paid transactions. Prices and applicable payment terms are shown in the app before you confirm a paid action.

You authorize FanLine and our payment providers to process charges, wallet top-ups, payment authorizations, reserved funds, releases of reserved funds, refunds, fees, taxes, payouts, reversals, and related transactions connected with your use of FanLine. Payment processing may be handled by third-party providers, including Stripe or other payment partners.

For paid 1:1 calls, FanLine may reserve or verify funds before the call begins. Unless otherwise stated in the app, fans are charged only when a paid call connects and continues long enough to be billable under FanLine's rules.

For paid direct messages, FanLine may reserve or verify funds before the message is sent or viewed. Unless otherwise stated in the app, fans are charged only when they take the paid action required to view or receive the creator's direct response. Paid direct messages are treated as part of a personalized creator-to-fan communication service, not as access to a general media library or one-to-many digital product.

FanLine may deduct platform fees, payment processing fees, referral fees, chargebacks, refunds, reserves, adjustments, taxes, or other amounts from creator earnings or wallet balances where permitted by law and these Terms. We may correct pricing, ledger, payout, or wallet errors, including by reversing or adjusting transactions.

FanLine's platform fee is 30% of the gross proceeds earned by creators on FanLine. Creators receive the remaining 70% before any payment processing fees, referral fees, taxes, refunds, chargebacks, reserves, adjustments, or other amounts that may apply under these Terms, payment provider rules, or law.

6. Creator payouts and taxes

Creators may be required to complete payment-provider onboarding, identity verification, bank account verification, tax documentation, and compliance checks before receiving payouts. If a creator does not complete required onboarding or verification, payouts may be delayed, paused, returned, or unavailable.

Creators are solely responsible for determining, reporting, collecting, withholding, and paying any taxes, duties, or government charges that apply to their earnings, services, business activity, and use of FanLine, except for taxes that FanLine is legally required to collect or remit. FanLine may provide information to payment providers or tax authorities when required by law.

7. Refunds, cancellations, no-shows, and disputes

Bookings, calls, paid direct messages, wallet activity, and creator payouts may be subject to refund, cancellation, no-show, dispute, chargeback, and anti-fraud rules shown in the app or applied by FanLine. Unless required by law or stated in the app, paid FanLine transactions are not guaranteed to be refundable.

If a call fails because of a technical issue, connection issue, creator no-show, fan no-show, policy violation, or suspected fraud, FanLine may decide whether to charge, refund, partially refund, void, release reserved funds, or adjust the transaction. We may consider call metadata, timestamps, connection status, reports, payment records, and other available information when making that decision.

If a paid direct message is affected by a technical issue, policy violation, suspected fraud, mistaken charge, or other dispute, FanLine may decide whether to charge, refund, partially refund, void, release reserved funds, or adjust the transaction.

8. Referral, promotional, and creator programs

FanLine may offer referral, promotional, affiliate, bonus, or creator incentive programs. Program terms may be changed, paused, limited, or ended at any time unless prohibited by law. We may withhold, reverse, or cancel referral or promotional amounts connected to fraud, abuse, self-referrals, duplicate accounts, chargebacks, refunds, policy violations, or attempts to manipulate the program.

9. User content and license to FanLine

You keep ownership of photos, videos, messages, profile text, reviews, links, call-related materials, and other materials you upload, send, display, or provide through FanLine. You grant FanLine a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, process, transmit, display, publish, moderate, remove, analyze, and otherwise use those materials as needed to operate, improve, promote, protect, and provide FanLine and to comply with law.

You represent that you own or have the necessary rights to all materials you provide and that your materials do not violate law, infringe any rights, mislead users, or violate these Terms. You are responsible for your materials and for the consequences of sharing them.

10. Reviews, ratings, and feedback

Reviews, ratings, reports, and feedback must be honest, relevant, and based on real interactions. You may not manipulate reviews, threaten negative reviews to obtain something of value, post fake reviews, or coordinate review abuse. We may remove, hide, or limit reviews that we believe violate these Terms or harm platform integrity.

If you send FanLine ideas, suggestions, feedback, bug reports, or feature requests, you grant FanLine permission to use them without restriction or compensation to you.

11. Safety, moderation, and objectionable material

FanLine has zero tolerance for abusive behavior, harassment, scams, threats, exploitation, illegal activity, impersonation, non-consensual material, sexual exploitation, child safety violations, or objectionable material. We may review, remove, restrict, block, hide, demonetize, or report materials or accounts when we believe it is necessary to protect users, operate FanLine, enforce these Terms, or comply with law.

Users may report materials or accounts through in-app tools or by contacting support@joinfanline.com. We may provide tools to block users, restrict communication, or prevent unwanted interactions. We may act on user reports at our discretion.

FanLine also prohibits content, activity, or services involving the following categories:

• Adult content.
• Nudity or explicit sexual content.
• Sexual services.
• Pornography.
• Escort, fetish, or adult live-chat content.
• Copyright-infringing content.
• Hate speech or hateful conduct.
• Violent extremism, terrorism, or support for extremist organizations.
• Illegal goods or services.
• Drugs or controlled substances.
• Weapons or weapon sales.
• Gambling, betting, lotteries, raffles, or games of chance.
• Financial or investment scams, including misleading earnings claims, paid signals, pump-and-dump schemes, or guaranteed-return offers.

We do not allow repeat violations because serious violations result in a permanent lifetime ban on the first offense. This includes violations involving adult content, sexual services, pornography, hate content, violent extremism, copyright infringement, illegal services, or other prohibited content.

Users or creators who violate these rules are removed from the platform, lose access to monetization, and are not eligible to appeal or be reinstated.

12. Prohibited conduct

The following rules apply together with our Acceptable Use Policy.

• Do not harass, threaten, abuse, exploit, stalk, dox, blackmail, or deceive other users.
• Do not upload, request, sell, promote, or distribute illegal, non-consensual, harmful, hateful, violent, or exploitative material.
• Do not upload, request, sell, promote, or distribute pornography, explicit sexual material, sexual services, escort services, trafficking-related activity, or sexual material involving minors.
• Do not impersonate another person, misrepresent credentials, fake verification, or make deceptive claims about identity, qualifications, earnings, results, or affiliations.
• Do not scam users, manipulate payments, dispute valid charges in bad faith, launder money, use stolen payment methods, or attempt to avoid platform fees.
• Do not pressure users to move paid FanLine interactions off-platform to avoid fees, safety systems, payment rules, or moderation.
• Do not scrape, crawl, copy, sell, license, or misuse FanLine data, creator profiles, user information, or platform materials.
• Do not reverse engineer, attack, overload, interfere with, or bypass FanLine systems, payment flows, security controls, rate limits, or access controls.
• Do not use FanLine to provide emergency services or to request help in emergencies. Call local emergency services if you need urgent help.
• Do not use FanLine in a way that violates applicable law, third-party rights, app store rules, payment provider rules, or these Terms.

13. Professional advice and user decisions

FanLine may include creators who discuss business, fitness, wellness, finance, education, spirituality, entertainment, technology, or other topics. FanLine does not verify every claim, credential, result, recommendation, or statement made by creators. FanLine conversations are for general informational, personal, and entertainment purposes unless a creator and fan separately establish a professional relationship outside FanLine where allowed by law.

Do not rely on FanLine as a substitute for professional medical, legal, financial, mental health, tax, safety, emergency, or other regulated advice. You are responsible for your own decisions and for evaluating whether a creator is appropriate for your needs.

14. Communications and notifications

By using FanLine, you agree that we may send you service messages, transactional messages, security alerts, booking updates, call alerts, payout updates, support messages, and other communications related to your account. You may control push notifications through your device settings, but disabling notifications may limit important app features.

15. Third-party services and links

FanLine may rely on third-party services for authentication, payments, payouts, tax reporting, cloud hosting, storage, video calling, analytics, crash reporting, push notifications, app distribution, moderation, customer support, and other functions. Your use of those third-party services may be governed by their own terms and privacy practices.

FanLine may allow creators to add links to third-party websites, social profiles, products, services, communities, or materials. FanLine is not responsible for third-party links, third-party materials, policies, charges, claims, products, or services.

16. FanLine intellectual property

FanLine and its software, design, logos, names, trademarks, service marks, graphics, features, interfaces, and platform materials are owned by FanLine or its licensors and are protected by intellectual property laws. You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from FanLine except as allowed by law or with our written permission.

17. App stores and Apple standard EULA

If you downloaded FanLine through the Apple App Store, Google Play, or another app store, your use of FanLine may also be subject to that app store's rules. If you downloaded FanLine from Apple, your use of the app is also subject to the Apple standard End User License Agreement unless FanLine provides a separate agreement that applies instead.

18. Suspension and termination

We may suspend, restrict, or terminate your account or access to FanLine at any time if we believe you violated these Terms, created risk for FanLine or other users, violated law, created payment or fraud risk, or used FanLine in a way that could harm the platform. We may also remove materials, cancel bookings, pause payouts, disable paid features, or restrict communication features.

You may stop using FanLine at any time. Certain provisions of these Terms will continue to apply after account closure, including payment obligations, payout adjustments, tax obligations, material licenses needed for prior operation of the service, intellectual property rights, warranty disclaimers, limitations of liability, indemnity, and dispute provisions.

19. No warranties

FanLine is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, FanLine disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, availability, accuracy, security, and uninterrupted or error-free operation.

We do not guarantee that every creator, fan, call, message, booking, profile, payout, upload, review, notification, link, or feature will be available, timely, accurate, secure, uninterrupted, or error-free.

20. Limitation of liability

To the maximum extent permitted by law, FanLine and its owners, officers, employees, contractors, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages, or for loss of data, goodwill, reputation, business, opportunity, or earnings, arising out of or related to your use of FanLine.

To the maximum extent permitted by law, FanLine's total liability for any claim arising out of or related to FanLine or these Terms will not exceed the greater of the amount you paid to FanLine in the three months before the event giving rise to the claim or one hundred U.S. dollars. Some jurisdictions do not allow certain limitations of liability, so some of these limitations may not apply to you.

21. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless FanLine and its owners, officers, employees, contractors, service providers, and affiliates from claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys' fees, arising out of or related to your materials, your use of FanLine, your violation of these Terms, your violation of law, your interaction with another user, your payment or payout activity, or your infringement or violation of another person's rights.

22. Governing law and disputes

These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles, unless applicable consumer law requires a different law. Before filing a claim, you agree to contact us at legal@joinfanline.com and try to resolve the issue informally. If a dispute cannot be resolved informally, the courts located in Texas will have jurisdiction unless applicable law requires otherwise.

23. Changes to FanLine or these Terms

We may update, suspend, discontinue, or change FanLine or any feature at any time. We may update these Terms from time to time. If changes are material, we may provide notice through the app, by email, or by another reasonable method. Your continued use of FanLine after the updated Terms take effect means you accept the updated Terms.

24. Contact

Questions about these Terms can be sent to legal@joinfanline.com. Support requests can be sent to support@joinfanline.com.